Management System Audit
Problem: Your company has developed during the period of economic growth, number of staff has increased, client data base is above expectations, sales and profits are OK (but not as high as expected) ... Everything seems to be OK (not great!), but there is a feeling of gradual loss of control - and there comes a moment, then you can not say with 100% certainty, what's going on with your business.
Clever solution:We will help you understand the current situation in your company, define the "problem areas" in the business management system and propose options for possible solutions following our principles "simple, fast, clever". .
Created opportunity: You get an expert opinion on the status of management system in your company, set of recommendations (up to a concrete action plan) to eliminate the detected "problem areas".
Management System Full Scale Audit - we examine the entire company from three points of view: the ability to change (flexibility, willingness to change), stability (level of standardization) and quality of management activity. This type of audit is highly recommended if you are planning any major restructuring or development projects/programs, expansions (including mergers&acquisitions, implementation of ERP systems, etc.). You can not develop a well balanced strategy without this type of audit.
Partial audit -only one or several subsystems (planning, personnel management, financial management) are examined. This type of audit is suitable if there are obvious "sagging" of one of the subsystems and there is need for local and not systemic corrections. This type of audit is recommended for mature companies with well developed core systems. Another application of this type of audit is in the case of re-audit (i.e., you ordered previously a full audit, carried out some activities based on the received report and now you want to check the results)..
For more information about this service please get in touch with one of our consultants.
Audit is conducted by Clever specialists led by our Managing Partner, the author of the methodology (tested on a large number of companies from different fields of activity)!Development and implementation of Enterprise Business Architecture
Problem: The Company is not developing as quickly as you would like, you work in a constant "firefighting" and "patching holes" regime, strategic plans seem to be something distant and impossible to manage, staff turnover increases, customer satisfaction decreases.
Clever solution: Together we will define the basic principles and goals for your Company, that will shape the business process map and organizational framework within which these processes can be most effectively implemented. We will help you develop a realistic strategic plan (from analysis to the Balanced Scorecard and KPI).
Created opportunity: Your company becomes a structured, well-managed, transparent, unified entity that ready for further development and improvement.
Integrated service - Clever works for you on the principle of outsourcing, that is, we will be your unit responsible for organizational development, standardization and compliance. The service includes the development of the Mission, principles and the Code of Conduct (Corporate Handbook), the development of strategic objectives, business process maps, organizational structure and all related internal regulatory documents. We will revise your internal regulatory framework, if necessary, create it from scratch or modify an existing one, we will provide ongoing support for updating and developing internal regulatory documents. Alongside with our service "Management System Audit" we will help you monitor corporate compliance with the implemented standards.
Outsource standardizing - at your request, Clever develops internal regulating documents in accordance with approved standards (regulations, procedures, job descriptions, etc.), manages and monitors the relevance of your internal regulatory documents library.
Mission, Principles, Code of Conduct (Corporate Handbook) development - Clever will formulate and implement a "Constitution" in your Company, thereby helping you to form the basis for further structuring and development of your business. This service also includes a series of training sessions for top management and line managers to ensure successful implementation of the developed "Constitution". .
Development of the organizational structure and related documents - Clever generates top-level business process maps, which will provide a relevant framework for the organizational structure in the format "as it should be" alongside with all related documents (job descriptions). It is strongly recommended to carry out a preliminary partial (at least) diagnosis of the management system.
Development of one of the subsystems of management (planning, financial management, personnel management) - Clever develops and implements management standards for one or more subsystems, which include - optimized business processes, organizational structure of the relevant departments, related internal regulations. This service also includes a set of training sessions for managers and key employees.
For more information about this service please get in touch with one of our consultants.Personal and personnel development
Problem: You are a successful owner or manager, you are an expert in your field, sector of the economy, but you feel that there is a gap in what concerns theoretic basis and management skills.
Clever solution: we will deliver all the needed information and train basic time, people, processes management skills during our group trainings or individual coaching sessions.
Created opportunity : new knowledge and skills help faster, better cope with assigned tasks, free up time to look for new opportunities and ideas that allow your business to grow and develop at an accelerated pace.
Trainings and seminars - sessions for groups of 5 to 15 people on the hottest topics from management field. All programs are offered in two versions - introductory course (4 hours) and in-depth study (20 hours). Introductory course provides a standard, basic knowledge on the topic. Advanced course is customized to your needs (that take shape after you have listened the basic course) - together with our business trainer you can make a detailed program focused on most relevant aspects of the chosen topic (or several related topics).
Standard topics:What defines a good manger? Basic functions and competences of the manager.
Managing chaos, how to structure complex processes? Basic course on management system development.
Time management tools and best practices - focusing on things that work for you! Basic planning (your choice - either personal planning, or planning system for the enterprise).
The roadmap to bright future - Strategic Management, where to start and what to strive for? Basic course on building a strategic management system.
Change management - how to make things happen?
"Boss" - what is behind this word? Leadership ethics.
How to motivate subordinates? The full range of "carrots".
"My yours do not understand!", The rules of effective communication.
Teambuilding, how to create an effective team?
"Between Scylla and Charybdis", corporate conflicts and their solutions
The detailed program of any training will be provided by our experts upon request. All trainings and seminars can be customized to suit your requirements - focusing on specific aspects of the selected or multiple themes. Our business trainer will help you to choose the desired program. <Financial Consulting
Problem: the financial condition of your company raises questions that your CFO can not answer, you do not understand why while your turnover increases your income decreases, you do not understand where goes all the money?
Clever solution: We will carefully look over your financial management system, provide recommendations, based on your needs, we will build a transparent financial management system (including accounting systems, budgeting, reporting).
Created opportunity: You know exactly how much money your business brings, you control all the profits and cash flows. You have much less of a problem with the control authorities.
Financial Consulting – an integrated service, which includes diagnostic of your current financial situation, gaps and problem areas identification, development of an action plan to ensure the financial stability of your Company, transparency in accounting and reporting systems.
If necessary, this service will include elaboration of basic terms of reference for the settings of your current/future accounting and reporting system (1C or analogs).
For more information about this service please get in touch with one of our consultants.
Project in progress – development of a transparent financial management system for Draft (chain of beer restaurants in Moldova).